February 26, 2024
Trending fraud in 2024
Many active players are involved in the growing battlefield of fraud. On the victim side, there are individuals, businesses and law enforcement looking to navigate increasingly sophisticated attacks...
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February 12, 2024
Essential Distinctions Between Cash Discounts and Dual Pricing
Businesses are always looking to do more with the money they receive. However, each time a customer makes a purchase using a card, a business typically ends up forking over a transaction fee to process the payment through a payment processor...
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January 22, 2024
How will AI influence the payments industry?
The payments industry is one of the best industries to pair with artificial intelligence (AI) because it is highly based on logic and information...
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January 08, 2024
What to look for in a payment gateway, and why
At any given point in time, between 12 and 24 million stores are online. As more shoppers turn to online options, the ability to process payments online is quickly becoming essential...
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December 22, 2023
How to overcome sales objections
Salespeople know there is no greater feeling in the world than making a sale. After all of that hard work and practice, it is always a comfort to know that your strategies work...
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December 13, 2023
Making white-label marketing work for you
It is impossible to look into any industry without hearing the term 'white label' particularly in relation to small businesses...
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November 13, 2023
Merchant underwriting in unprecedented times
Payment companies play an essential role in allowing businesses to interact and maintain transactions with customers, but this model of business does not come without risk...
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October 9, 2023
Help merchants fight chargebacks like a boss
More people are going into business for themselves, and this is a wonderful thing. A diverse economy is a thriving economy, but it does open up new risks...
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September 25, 2023
Body language: Non verbal cues
Have you ever been involved in a conversation that took a turn that you didn't quite expect? The clues might have been there all along. Humans—and many other animals—communicate regularly through body language...
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September 15, 2023
Interview with confidence
Interviews are an essential part of workplaces, but it's no secret that most people dislike them. Unless you are one of the few people who naturally excel at interviews, there is a good chance that you get nervous before you walk into them. Don’t worry; it is completely normal.
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August 28, 2023
Making a great first impression
Have you ever met someone and liked them immediately? Many people assume that this is an indication of a natural chemistry between two people, but the truth might be more related to habits than you think. A great first impression can open doors to new opportunities and help you cultivate lasting relationships...
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August 15, 2023
Body language in business: Part 3 - Mirroring
Everyone shares different messages through their body language. It is a great way to show how we feel and how we are experiencing an interaction...
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July 31, 2023
Body language in business: Part 2 - Reading and speaking
We often think of body language as a standalone human behavior, but it is an integral part of your language and communication habits. When combined with the right words and actions, body language can help you drive a point home or reassure someone that you mean what you say...
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July 10, 2023
Body language in business: Part 1 - the basics
Success in business is often attributed to hard work and business politics, but there is actually more going on under the surface...
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June 28, 2023
What are marketing tactics? - Part 2
Marketing tactics help brands engage their customers and improve sales. As a dedicated part of every marketing strategy, tactics are an excellent tool in the right hands. In Part 1 of this series...
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June 12, 2023
What are marketing tactics? - Part 1
Mastering marketing for your business is a process that can involve many different ideas, tools and people. A lot goes into making a great marketing plan—strategy, tactics and goals, too...
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May 22, 2023
Best practices and trends for training new employees
Training often defines a payments company's environment, facilitating the transition from a new hire to a fully functional employee. How well companies approach training can determine how employees feel about the company, their work and their role on a team.
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May 08, 2023
Social media, a powerful sales tool
Since its introduction, social media has demanded attention and left many guessing where it would lead us. Some thought it would be a passing fad; others believed it would be the end of face-to-face interactions. So far, neither of these has come true, but social media has come with some unexpected changes.
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April 24, 2023
Rapidly changing consumer behaviors in major industries
The United States economy is dependent upon the buying power of its consumers, leading companies to take a hard look at changes in behavior. More people are worrying about the future of the economy...
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April 10, 2023
My Evolution and Product-Led Growth
Hi, I'm Nick Cucci, and I'll be your Street Smarts℠ writer for the next 12 months. I'm excited and honored to be writing this column for The Green Sheet...
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April 4, 2023
GoFakeIt GITHUB Repository Breaks 3,000 Stars
GoFakeIt GITHUB Repository Breaks 3,000 Stars created by Fluid Pay’s Lead Developer Brian Voelker!
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March 17, 2023
Fluid Pay, LLC. Named TOP API Solutions Provider by CIO Magazine for 2023!
Fluid Pay, LLC. has been named TOP API Solutions Provider for 2023 by CIO Magazine. This entails a cover feature in CIO Outlook along with a four-page spread of the Fluid way! (March 2023 Issue)
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February 8, 2023
What is Product Led Growth—and Why is it Here to Stay?
Business growth is the ultimate goal of any company, but the path to business growth isn’t always clear...
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January 20, 2023
Where is the Credit Card Industry Heading for 2023?
Every year, consumer behavior shifts, and there will always be product types that go in and out of style. The credit card industry is no different, and there is no denying that consumer behaviors are changing around...
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January 5, 2023
New Fraud Trends 2022
The growing digital world is making it easier than ever for us to connect and learn more, but it also places each of us at a heightened level of risk. Each year, cybersecurity experts are learning how to navigate fraud...
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November 16, 2022
Fluid Pay, LLC. Named Top 10 Payment Processing Companies of 2022
Fluid Pay, LLC. Named Top 10 Payment Processing Companies of 2022...
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October 15, 2022
Fluid Pay, LLC. Hires Retired Deputy Chief John Krueger as Vice President of Risk & Security.
Fluid Pay, LLC. Hires Retired Deputy Chief John Krueger as Vice President of Risk & Security...
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July 25, 2022
Keeping Your Sales Team Engaged and Motivated
A happy and engaged sales team is the key to a successful business. Try these 6 proven leadership strategies to keep your team motivated and working hard.
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July 11, 2022
Cash Discount Programs - What You Should Know.
A cash discount program can help reduce the cost of your credit card processing fees. Discover the benefits and how to find the best program for your business.
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June 14, 2022
What is e-Invoicing, and Why Should Your Business Use It?
E-invoicing has revolutionized the invoice process by making it more efficient and cost-effective. Find out why your business should make the switch!
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June 3, 2022
How to Handle Failed Recurring Payments
In today's economy, the subscription-based business model is a popular way of ensuring steady cash flow for your business. In fact, 70% of business leaders believe that subscriptions are the key to their future success.
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May 26, 2022
Why do I need an Automatic Account Updater for My Business
An Automatic Account Updater reduces missed customer payments due to expired or canceled credit cards. Learn more about the benefits of an Account Updater.
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May 15, 2022
Fluid Pay, LLC. Add support for HAS/FSA and IVR.
Franklin, TN – May 15th, 2022 - Fluid Pay, LLC. has launched support on TSYS for Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Interactive Voice Response (IVR). Fluid Pay also is currently the only gateway to support HSA – Card Not Present.
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April 11, 2022
Relocating your business 101
Moving your established business can be daunting. However, if you take an organized, methodical approach you can alleviate much of the pain. I recently moved our Fluid Pay LLC headquarters from a Chicago suburb to Franklin, Tenn.
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March 28, 2022
Cloud-based innovators, rainmakers and partners
Fluid Pay began in a West Chicago airplane hangar in 2017, then headed skyward to the cloud. After searching for fast, secure and efficient payment technology, co-founders Jeff Rooney and Nick Cucci, who is quoted throughout this profile, decided to build their own gateway. The resulting journey has been rewarding for the company and its partners, Cucci stated.
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December 13, 2021
Combating fraud post COVID, 2021 and beyond
As digital transformation accelerates at an unprecedented rate, the ROI for credit card fraud increases in tandem. Fraudsters decide where to spend their time and resources the same way normal people evaluate the cost versus value of large, important purchases. As digital currencies and cashless societies spread around the globe, it's imperative to know the risks associated with new technologies that can directly impact your finances. Online payments have been booming for the past 10 years. COVID further accelerated this ecommerce/cashless boom.
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June 14, 2021
Fluid Pay, LLC. Adds Google Pay to Cloud-Based Payment Gateway Offering
Franklin, TN – June 14th, 2021 – Fluid Pay, LLC. the first and only full cloud-based level 1 PCI compliant payment gateway has launched support for Google Pay...
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May 16, 2021
Fluid Pay, LLC. Mourns the Loss of Darcie Ragona
On Saturday, May 15th Fluid Pay suffered a tremendous loss when Darcie Ragona lost her battle with cancer...
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June 22, 2020
Affiliate marketing 101
Simply put, affiliate marketing is when you are promoting products from one or more companies and making commissions off the sales. As a "partner" you're essentially a sales representative for the company. You make a sale; the company rewards you. One of the attractions of affiliate marketing is how scalable it is. You can promote the products of one company or many companies in a bundle when necessary.
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March 9, 2020
Return of the Skimmer
Credit card skimming has made a resurgence and is hitting media outlets like crazy. With increased usage of credit cards it's inevitable for fraudsters to keep trying old methods that were somewhat successful. The worst part of credit card skimming is the cardholder is blindsided, particularly when their credit card has never left their possession.
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January 13, 2020
New Year, New Inspirations
I'll begin my first article of 2020 with a mini history lesson on Black Friday: Late 19th century, President Lincoln made Thanksgiving an official holiday; 1905, Canadian store (Eaton's) hosted the first Thanksgiving parade; 1924, Macy's launched its Thanksgiving Day parade; 1950s; people started calling in sick the day after Thanksgiving to shop; 1966, Black Friday term first used in print ads.
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November 25, 2019
Credit Cards Surging in 2019 – Fraud Too!
Let's state the obvious. The economy is booming and people are spending more money. Here's a crazy statistic from The Washington Post: only 5 percent of individuals use no credit or debit cards in 2019.
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November 15, 2019
Kevin J. Calabrese Promoted To Executive Vice President At Fluid Pay, LLC
Fluid Pay, LLC. has promoted Kevin J. Calabrese to lead the Gateway Processing Division both domestic and internationally as Fluid Pay's Executive Vice President...
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November 12, 2019
Fluid Pay, LLC. Announces Compliant Cash Discount & Surcharging Products
Fluid Pay LLC, the first fully cloud based Level 1 PCI compliant industry leading payment gateway has launched two compliant programs for Cash Discount and Surcharging...
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July 8, 2019
What Exactly Is 'The Cloud' Or 'Cloud Computing'?
Our industry, which is part of the tech industry, is no different than any other. We like to use buzzwords or terms that sometimes don't clearly convey to consumers what they actually mean. For example, "the cloud." What does it mean when you say your data is stored in the cloud? And what are the benefits or lack thereof?...
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April 8, 2019
More Mobile Payments, More Mobile Fraud
This won't come as a surprise, but mobile devices are now the preferred way to access the Internet and make payments. Nearly 80 percent of people in the United States own a smartphone, according to Forbes magazine...
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March 5, 2019
Nicholas Cucci, C.F.E. Named To ETA's Forty Under 40: Gamechangers In Payments Technology
The Electronic Transactions Association (ETA) selected Nicholas Cucci, C.F.E. of Fluid Pay, LLC.for the 2019 Forty Under 40 class, highlighting the gamechangers at the intersection of payments and technology.The roster includes individuals whose actions and leadership are driving the payments technology industry forward and represent payments – from start to FinTech...
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February 11, 2019
Keeping Your Sales Training Current
When people envision a salesperson they tend to think of a smooth talker and possibly even a yes man. The truth is the most effective salesperson is a superb listener. Instead of those who are always trying to be inline...
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January 14, 2019
Breaching Into The New Year
Data breaches were rampant in 2018. I've identified four as particularly notable. Back in 2011, phishing was a major, developing issue. Now it is a streamlined staple of criminals attacking our financial networks...
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November 12, 2018
Payments Industry Marketing 101
I'm in marketing. The dreaded statement anyone who is actually in marketing despises hearing. I'm sure you've come across different terms and titles by now: B2B, content marketing, digital marketing, marketing management...
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October 2, 2018
Former Co-Founder Of Network Merchants Inc. (NMI) Joins Fluid Pay LLC.'s Executive Team
Fluid pay, LLC. announced today that it has appointed accomplished technology executive Theodore L. Cucci as Chief Executive Officer and board member to lead the company through its next phases while maintaining exponential growth...
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August 12, 2018
PCI Complaince Simplified
You'd think a titan like Capital One would be PCI compliant, but a misconfigured firewall was reportedly behind the recent theft of data related to approximately 100 million businesses and individuals that applied for Capital One credit cards. If true, Capital One failed the requirement set forth in the Payment Card Industry Data Security Standard (PCI DSS): Install and maintain a firewall configuration to protect cardholder data. Unfortunately, Capital One is not alone.
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