Articles

Nick Cucci

Credit

Nick Cucci

February 26, 2024

Trending fraud in 2024

Many active players are involved in the growing battlefield of fraud. On the victim side, there are individuals, businesses and law enforcement looking to navigate increasingly sophisticated attacks...

Read More
Nick Cucci

Credit

Nick Cucci

February 12, 2024

Essential Distinctions Between Cash Discounts and Dual Pricing

Businesses are always looking to do more with the money they receive. However, each time a customer makes a purchase using a card, a business typically ends up forking over a transaction fee to process the payment through a payment processor...

Read More
Nick Cucci

Credit

Nick Cucci

January 22, 2024

How will AI influence the payments industry?

The payments industry is one of the best industries to pair with artificial intelligence (AI) because it is highly based on logic and information...

Read More
Nick Cucci

Credit

Nick Cucci

January 08, 2024

What to look for in a payment gateway, and why

At any given point in time, between 12 and 24 million stores are online. As more shoppers turn to online options, the ability to process payments online is quickly becoming essential...

Read More
Nick Cucci

Credit

Nick Cucci

December 22, 2023

How to overcome sales objections

Salespeople know there is no greater feeling in the world than making a sale. After all of that hard work and practice, it is always a comfort to know that your strategies work...

Read More
Nick Cucci

Credit

Nick Cucci

December 13, 2023

Making white-label marketing work for you

It is impossible to look into any industry without hearing the term 'white label' particularly in relation to small businesses...

Read More
Nick Cucci

Credit

Nick Cucci

November 13, 2023

Merchant underwriting in unprecedented times

Payment companies play an essential role in allowing businesses to interact and maintain transactions with customers, but this model of business does not come without risk...

Read More
Nick Cucci

Credit

Nick Cucci

October 9, 2023

Help merchants fight chargebacks like a boss

More people are going into business for themselves, and this is a wonderful thing. A diverse economy is a thriving economy, but it does open up new risks...

Read More
Nick Cucci

Credit

Nick Cucci

September 25, 2023

Body language: Non verbal cues

Have you ever been involved in a conversation that took a turn that you didn't quite expect? The clues might have been there all along. Humans—and many other animals—communicate regularly through body language...

Read More
Nick Cucci

Credit

Nick Cucci

September 15, 2023

Interview with confidence

Interviews are an essential part of workplaces, but it's no secret that most people dislike them. Unless you are one of the few people who naturally excel at interviews, there is a good chance that you get nervous before you walk into them. Don’t worry; it is completely normal.

Read More
Nick Cucci

Credit

Nick Cucci

August 28, 2023

Making a great first impression

Have you ever met someone and liked them immediately? Many people assume that this is an indication of a natural chemistry between two people, but the truth might be more related to habits than you think. A great first impression can open doors to new opportunities and help you cultivate lasting relationships...

Read More
Nick Cucci

Credit

Nick Cucci

August 15, 2023

Body language in business: Part 3 - Mirroring

Everyone shares different messages through their body language. It is a great way to show how we feel and how we are experiencing an interaction...

Read More
Nick Cucci

Credit

Nick Cucci

July 31, 2023

Body language in business: Part 2 - Reading and speaking

We often think of body language as a standalone human behavior, but it is an integral part of your language and communication habits. When combined with the right words and actions, body language can help you drive a point home or reassure someone that you mean what you say...

Read More
Nick Cucci

Credit

Nick Cucci

July 10, 2023

Body language in business: Part 1 - the basics

Success in business is often attributed to hard work and business politics, but there is actually more going on under the surface...

Read More
Nick Cucci

Credit

Nick Cucci

June 28, 2023

What are marketing tactics? - Part 2

Marketing tactics help brands engage their customers and improve sales. As a dedicated part of every marketing strategy, tactics are an excellent tool in the right hands. In Part 1 of this series...

Read More
Nick Cucci

Credit

Nick Cucci

June 12, 2023

What are marketing tactics? - Part 1

Mastering marketing for your business is a process that can involve many different ideas, tools and people. A lot goes into making a great marketing plan—strategy, tactics and goals, too...

Read More
Nick Cucci

Credit

Nick Cucci

May 22, 2023

Best practices and trends for training new employees

Training often defines a payments company's environment, facilitating the transition from a new hire to a fully functional employee. How well companies approach training can determine how employees feel about the company, their work and their role on a team.

Read More
Nick Cucci

Credit

Nick Cucci

May 08, 2023

Social media, a powerful sales tool

Since its introduction, social media has demanded attention and left many guessing where it would lead us. Some thought it would be a passing fad; others believed it would be the end of face-to-face interactions. So far, neither of these has come true, but social media has come with some unexpected changes.

Read More
Nick Cucci

Credit

Nick Cucci

April 24, 2023

Rapidly changing consumer behaviors in major industries

The United States economy is dependent upon the buying power of its consumers, leading companies to take a hard look at changes in behavior. More people are worrying about the future of the economy...

Read More
Nick Cucci

Credit

Nick Cucci

April 10, 2023

My Evolution and Product-Led Growth

Hi, I'm Nick Cucci, and I'll be your Street Smarts℠ writer for the next 12 months. I'm excited and honored to be writing this column for The Green Sheet...

Read More
Nick Cucci

Credit

Nick Cucci

April 4, 2023

GoFakeIt GITHUB Repository Breaks 3,000 Stars

GoFakeIt GITHUB Repository Breaks 3,000 Stars created by Fluid Pay’s Lead Developer Brian Voelker!

Read More
Nick Cucci

Credit

Nick Cucci

March 17, 2023

Fluid Pay, LLC. Named TOP API Solutions Provider by CIO Magazine for 2023!

Fluid Pay, LLC. has been named TOP API Solutions Provider for 2023 by CIO Magazine. This entails a cover feature in CIO Outlook along with a four-page spread of the Fluid way! (March 2023 Issue)

Read More
Nick Cucci

Credit

Nick Cucci

February 8, 2023

What is Product Led Growth—and Why is it Here to Stay?

Business growth is the ultimate goal of any company, but the path to business growth isn’t always clear...

Read More
Nick Cucci

Credit

Nick Cucci

January 20, 2023

Where is the Credit Card Industry Heading for 2023?

Every year, consumer behavior shifts, and there will always be product types that go in and out of style. The credit card industry is no different, and there is no denying that consumer behaviors are changing around...

Read More
Nick Cucci

Credit

Nick Cucci

January 5, 2023

New Fraud Trends 2022

The growing digital world is making it easier than ever for us to connect and learn more, but it also places each of us at a heightened level of risk. Each year, cybersecurity experts are learning how to navigate fraud...

Read More
Nick Cucci

Credit

Nick Cucci

November 16, 2022

Fluid Pay, LLC. Named Top 10 Payment Processing Companies of 2022

Fluid Pay, LLC. Named Top 10 Payment Processing Companies of 2022...

Read More
Nick Cucci

Credit

Nick Cucci

October 15, 2022

Fluid Pay, LLC. Hires Retired Deputy Chief John Krueger as Vice President of Risk & Security.

Fluid Pay, LLC. Hires Retired Deputy Chief John Krueger as Vice President of Risk & Security...

Read More
Nick Cucci

Credit

Nick Cucci

July 25, 2022

Keeping Your Sales Team Engaged and Motivated

A happy and engaged sales team is the key to a successful business. Try these 6 proven leadership strategies to keep your team motivated and working hard.

Read More
Nick Cucci

Credit

Nick Cucci

July 11, 2022

Cash Discount Programs - What You Should Know.

A cash discount program can help reduce the cost of your credit card processing fees. Discover the benefits and how to find the best program for your business.

Read More
Nick Cucci

Credit

Nick Cucci

June 14, 2022

What is e-Invoicing, and Why Should Your Business Use It?

E-invoicing has revolutionized the invoice process by making it more efficient and cost-effective. Find out why your business should make the switch!

Read More
Nick Cucci

Credit

Nick Cucci

June 3, 2022

How to Handle Failed Recurring Payments

In today's economy, the subscription-based business model is a popular way of ensuring steady cash flow for your business. In fact, 70% of business leaders believe that subscriptions are the key to their future success.

Read More
Nick Cucci

Credit

Nick Cucci

May 26, 2022

Why do I need an Automatic Account Updater for My Business

An Automatic Account Updater reduces missed customer payments due to expired or canceled credit cards. Learn more about the benefits of an Account Updater.

Read More
Nick Cucci

Credit

Nick Cucci

May 15, 2022

Fluid Pay, LLC. Add support for HAS/FSA and IVR.

Franklin, TN – May 15th, 2022 - Fluid Pay, LLC. has launched support on TSYS for Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Interactive Voice Response (IVR). Fluid Pay also is currently the only gateway to support HSA – Card Not Present.

Read More
Nick Cucci

Credit

Nick Cucci

April 11, 2022

Relocating your business 101

Moving your established business can be daunting. However, if you take an organized, methodical approach you can alleviate much of the pain. I recently moved our Fluid Pay LLC headquarters from a Chicago suburb to Franklin, Tenn.

Read More
Nick Cucci

Credit

Nick Cucci

March 28, 2022

Cloud-based innovators, rainmakers and partners

Fluid Pay began in a West Chicago airplane hangar in 2017, then headed skyward to the cloud. After searching for fast, secure and efficient payment technology, co-founders Jeff Rooney and Nick Cucci, who is quoted throughout this profile, decided to build their own gateway. The resulting journey has been rewarding for the company and its partners, Cucci stated.

Read More
Nick Cucci

Credit

Nick Cucci

December 13, 2021

Combating fraud post COVID, 2021 and beyond

As digital transformation accelerates at an unprecedented rate, the ROI for credit card fraud increases in tandem. Fraudsters decide where to spend their time and resources the same way normal people evaluate the cost versus value of large, important purchases. As digital currencies and cashless societies spread around the globe, it's imperative to know the risks associated with new technologies that can directly impact your finances. Online payments have been booming for the past 10 years. COVID further accelerated this ecommerce/cashless boom.

Read More
Nick Cucci

Credit

Nick Cucci

June 14, 2021

Fluid Pay, LLC. Adds Google Pay to Cloud-Based Payment Gateway Offering

Franklin, TN – June 14th, 2021 – Fluid Pay, LLC. the first and only full cloud-based level 1 PCI compliant payment gateway has launched support for Google Pay...

Read More
Nick Cucci

Credit

Nick Cucci

May 16, 2021

Fluid Pay, LLC. Mourns the Loss of Darcie Ragona

On Saturday, May 15th Fluid Pay suffered a tremendous loss when Darcie Ragona lost her battle with cancer...

Read More
Nick Cucci

Credit

Nick Cucci

June 22, 2020

Affiliate marketing 101

Simply put, affiliate marketing is when you are promoting products from one or more companies and making commissions off the sales. As a "partner" you're essentially a sales representative for the company. You make a sale; the company rewards you. One of the attractions of affiliate marketing is how scalable it is. You can promote the products of one company or many companies in a bundle when necessary.

Read More
Nick Cucci

Credit

Nick Cucci

March 9, 2020

Return of the Skimmer

Credit card skimming has made a resurgence and is hitting media outlets like crazy. With increased usage of credit cards it's inevitable for fraudsters to keep trying old methods that were somewhat successful. The worst part of credit card skimming is the cardholder is blindsided, particularly when their credit card has never left their possession.

Read More
Nick Cucci

Credit

Nick Cucci

January 13, 2020

New Year, New Inspirations

I'll begin my first article of 2020 with a mini history lesson on Black Friday: Late 19th century, President Lincoln made Thanksgiving an official holiday; 1905, Canadian store (Eaton's) hosted the first Thanksgiving parade; 1924, Macy's launched its Thanksgiving Day parade; 1950s; people started calling in sick the day after Thanksgiving to shop; 1966, Black Friday term first used in print ads.

Read More
Nick Cucci

Credit

Nick Cucci

November 25, 2019

Credit Cards Surging in 2019 – Fraud Too!

Let's state the obvious. The economy is booming and people are spending more money. Here's a crazy statistic from The Washington Post: only 5 percent of individuals use no credit or debit cards in 2019.

Read More
Nick Cucci

Credit

Nick Cucci

November 15, 2019

Kevin J. Calabrese Promoted To Executive Vice President At Fluid Pay, LLC

Fluid Pay, LLC. has promoted Kevin J. Calabrese to lead the Gateway Processing Division both domestic and internationally as Fluid Pay's Executive Vice President...

Read More
Nick Cucci

Credit

Nick Cucci

November 12, 2019

Fluid Pay, LLC. Announces Compliant Cash Discount & Surcharging Products

Fluid Pay LLC, the first fully cloud based Level 1 PCI compliant industry leading payment gateway has launched two compliant programs for Cash Discount and Surcharging...

Read More
Nick Cucci

Credit

Nick Cucci

July 8, 2019

What Exactly Is 'The Cloud' Or 'Cloud Computing'?

Our industry, which is part of the tech industry, is no different than any other. We like to use buzzwords or terms that sometimes don't clearly convey to consumers what they actually mean. For example, "the cloud." What does it mean when you say your data is stored in the cloud? And what are the benefits or lack thereof?...

Read More
Nick Cucci

Credit

Nick Cucci

April 8, 2019

More Mobile Payments, More Mobile Fraud

This won't come as a surprise, but mobile devices are now the preferred way to access the Internet and make payments. Nearly 80 percent of people in the United States own a smartphone, according to Forbes magazine...

Read More
Nick Cucci

Credit

Nick Cucci

March 5, 2019

Nicholas Cucci, C.F.E. Named To ETA's Forty Under 40: Gamechangers In Payments Technology

The Electronic Transactions Association (ETA) selected Nicholas Cucci, C.F.E. of Fluid Pay, LLC.for the 2019 Forty Under 40 class, highlighting the gamechangers at the intersection of payments and technology.The roster includes individuals whose actions and leadership are driving the payments technology industry forward and represent payments – from start to FinTech...

Read More
Nick Cucci

Credit

Nick Cucci

February 11, 2019

Keeping Your Sales Training Current

When people envision a salesperson they tend to think of a smooth talker and possibly even a yes man. The truth is the most effective salesperson is a superb listener. Instead of those who are always trying to be inline...

Read More
Nick Cucci

Credit

Nick Cucci

January 14, 2019

Breaching Into The New Year

Data breaches were rampant in 2018. I've identified four as particularly notable. Back in 2011, phishing was a major, developing issue. Now it is a streamlined staple of criminals attacking our financial networks...

Read More
Nick Cucci

Credit

Nick Cucci

November 12, 2018

Payments Industry Marketing 101

I'm in marketing. The dreaded statement anyone who is actually in marketing despises hearing. I'm sure you've come across different terms and titles by now: B2B, content marketing, digital marketing, marketing management...

Read More
Nick Cucci

Credit

Nick Cucci

October 2, 2018

Former Co-Founder Of Network Merchants Inc. (NMI) Joins Fluid Pay LLC.'s Executive Team

Fluid pay, LLC. announced today that it has appointed accomplished technology executive Theodore L. Cucci as Chief Executive Officer and board member to lead the company through its next phases while maintaining exponential growth...

Read More
Nick Cucci

Credit

Nick Cucci

August 12, 2018

PCI Complaince Simplified

You'd think a titan like Capital One would be PCI compliant, but a misconfigured firewall was reportedly behind the recent theft of data related to approximately 100 million businesses and individuals that applied for Capital One credit cards. If true, Capital One failed the requirement set forth in the Payment Card Industry Data Security Standard (PCI DSS): Install and maintain a firewall configuration to protect cardholder data. Unfortunately, Capital One is not alone.

Read More